Are you in search of an IT support and maintenance provider company in India and Australia? We are a leading IT outsourcing company that you can hire for IT support consulting and managed services for your projects. We aim to help companies to adopt new generation technologies and overcome challenges due to digital transformation.
In the current scenario, IT support and services are not just to maintain, upgrade, software, and servers during any technical failure. We have moved a step ahead, and follow a modernized approach by implementing cutting edge technologies, so that our clients continue to gain the maximum benefits from all of the functionalities and can differentiate themselves from their competitors.
Our highly trained Tech support experts have a good grasp over different technology, have zeal to continuously upgrade, and are able to offer our customers top-notch service and quick solutions at low cost. We deliver end to end ongoing IT support and maintenance while planning strategies, design, development, testing, and deployment. Throughout the entire SDLC, we focus on adaptivity and problem-solving methodologies, ensuring the output to be excellent in terms of quality and usability. Our IT support and maintenance services retain your software application throughout its lifecycle, even if we didn’t build it. Once the application is delivered we don’t get out, we are in for the long term. We provide full technical support and maintenance services regularly for the remainder of its life.
Our consultative approach combines with strategic planning helps our clients with their requirements. We offer guaranteed support levels to meet business clients’ SLAs, ensure successful backup strategy, automation of labour-intensive tasks, and reduction of the risk of data loss.
Our dedicated service support team offers full uninterrupted access to our support and maintenance from the moment your system is launched. This commitment is based on a reliable consistent process that allows us to be different and thus able to offer the best support and performance for all our clients, every time.
- Remove the risk of data loss.
- Software upgradation.
- Improve security within the workplace.
- Ascertain IT compliance as per current regulatory standards.
- Backup and restore support if needed.
- Priority Bug Fixing.
- Support With Any Functionality You or Your End Users (Customers) Are Unfamiliar With.
- Get Access To Our In-House Help Desk.
- Telephone, Chat And Email Support.
- Background System Maintenance.
- Application Maintenance and Support services.
- Database Maintenance And Analysis.
- Remote Support.
- Restoring From Backup If Required.
- Merging Data From Previous Versions, or Rolling Data back When Needed.
- Importing And Exporting Data.
- Account Management And Meeting.
- Retention of Source Code (Physical) Or Knowledge (understanding of).