IT Support & Maintenance Services

Support & Maintenance With State Of Art Methodologies

High Quality Standard Of Service

Are you in search of an IT support and maintenance provider company in India and Australia? We are a leading IT outsourcing company that you can hire for IT support consulting and managed services for your projects. We aim to help companies to adopt new generation technologies and overcome challenges due to digital transformation.

In the current scenario, IT support and services are not just to maintain, upgrade, software, and servers during any technical failure. We have moved a step ahead, and follow a modernized approach by implementing cutting edge technologies, so that our clients continue to gain the maximum benefits from all of the functionalities and can differentiate themselves from their competitors.

Support and Maintenance Services

Our highly trained Tech support experts have a good grasp over different technology, have zeal to continuously upgrade, and are able to offer our customers top-notch service and quick solutions at low cost. We deliver end to end ongoing IT support and maintenance while planning strategies, design, development, testing, and deployment. Throughout the entire SDLC, we focus on adaptivity and problem-solving methodologies, ensuring the output to be excellent in terms of quality and usability. Our IT support and maintenance services retain your software application throughout its lifecycle, even if we didn’t build it. Once the application is delivered we don’t get out, we are in for the long term. We provide full technical support and maintenance services regularly for the remainder of its life.

Our consultative approach combines with strategic planning helps our clients with their requirements. We offer guaranteed support levels to meet business clients’ SLAs, ensure successful backup strategy, automation of labour-intensive tasks, and reduction of the risk of data loss.

Our dedicated service support team offers full uninterrupted access to our support and maintenance from the moment your system is launched. This commitment is based on a reliable consistent process that allows us to be different and thus able to offer the best support and performance for all our clients, every time.

We provide 24/7 IT maintenance and support service which can

  • Remove the risk of data loss.

  • Software upgradation.

  • Improve security within the workplace.

  • Ascertain IT compliance as per current regulatory standards.

  • Backup and restore support if needed.

  • Priority Bug Fixing.

  • Support With Any Functionality You or Your End Users (Customers) Are Unfamiliar With.

  • Get Access To Our In-House Help Desk.

  • Telephone, Chat And Email Support.

  • Background System Maintenance.

  • Application Maintenance and Support services.

  • Database Maintenance And Analysis.

  • Remote Support.

  • Restoring From Backup If Required.

  • Merging Data From Previous Versions, or Rolling Data back When Needed.

  • Importing And Exporting Data.

  • Account Management And Meeting.

  • Retention of Source Code (Physical) Or Knowledge (understanding of).

Support and Maintenance Services

Empower businesses with these comprehensive, focused, and flexible managed IT services

  • IT Consulting

    We are reliable and knowledgeable to furnish IT consulting at any level of your IT project. It doesn’t matter at which stage of your software or mobile application development project you might need support, we are here with a problem-solving approach and help you with your project completed successfully.

  • Software Development & Maintenance

    Due to technological advancements, modifications in tax structures, or updated rules and regulations, businesses usually require to change over a period of time. We can amend a developed solution to include an out of the box feature that enables our clients to keep pace with the current competition. We very well understand that and thus develop expandable software that can grow with your business.

  • Cloud-based Data Migration

    We help you in moving your critical databases and applications to a cloud-based environment, to keep it secure and always accessible; Our tech engineers support you before, during, and after cloud data migration services. They ensure to complete your cloud data migration is quick, absolutely risk-free, and without any kind of disruption that enables you to reduce costs, automate tasks, and access data seamlessly. Our expert cloud migration engineer ensures to complete your cloud data migration risk-free, quickly, and without any kind of disruption enabling you to reduce costs, automate tasks, and access data seamlessly.

  • Network Security & Compliances

    Cyberattack is a big threat for any size of business. Passwords and important information theft from hackers which can damage your business. With our secure network support solutions, our engineers aim to provide a working environment delivering peace of mind. Our technical support engineer helps you in keeping your data secure and stays confident with a secure network round the clock.

  • Why choose us for support and maintenance

    Our solution helps you to gain a competitive advantage relevant to technology significant for the success of your business.

  • Prompt Support

    Time is very crucial, when it comes to any security disaster or software update require urgently, we believe in offering prompt services as the delayed response is equivalent to no response at all.

  • Flexibility

    We follow a flexible approach to our client’s requirements and live up to it. Our resilient services allow you to scale up and down depending on your business infrastructure and growth.

  • No Hidden Costs

    Our business morale, values and ethics include honesty and firm commitments. The price estimation up-front would be final without any hidden costs.

  • Consistently Reliable

    In this cut-throat business scenario, if you don’t grow, you are out of the race. We guide you at each and every level ensuring the sustainability and growth of your business.

  • Pricing Models
  1. One time fixes.

  2. Monthly subscriptions.

  3. Annual subscription.

  4. Customized support.

  5. Comprehensive support.

Encounter with customers’ problems looking for a solution then we are here to help you round the clock 24/7 for support and free diagnoses of tech issues.

Our Extensive Accomplishment

Explore Our Versatile Portfolio: Software, Logistics, Mobile & Web Solutions

Delve into our comprehensive portfolio, a testament to our prowess across various domains, including software development, logistics solutions, mobile app development, and web development. With a keen focus on optimizing supply chains and enhancing operational efficiencies, we consistently deliver solutions that epitomize excellence and innovation.

Explore the breadth and depth of our portfolio to witness firsthand how we blend technical expertise with creative ingenuity to drive tangible results and propel our clients towards success.

Willing To Work With Us

Your inquiry is precious to us. We will be delighted to help you in your queries. Our customer care representative will be back to you shortly within 24 hours and would be delighted to do free analysis of your requirement. For prompt reply please contact us on Phone No: +91 87 80064339 or Skype: sstechsystem. Otherwise we will revert back to you on your email. Until then make certain to have a look at our resources blog, portfolio, products

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